Cancellation & Refund Policy

organicgarten.com believes in we can helping its customers as far as possible, and has therefore a liberal cancellation policy.

How do I cancel an order on organicgarten.com?

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

For outright cancellations by you:

- If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

-No refund will be possible.

In case of receipt of damaged or defective items, please notify us within 24 hours of receiving the product and we will take necassary action.